УВАГА! Нова платформа наукового журналу «SCIENTIA FRUCTUOSA».
Перейти за посиланням -  
http://journals.knute.edu.ua/scientia-fructuosa/

BANKING DIGITALIZATION DURING THE COVID-19 PANDEMIC

Автор: Sveta on .

Cite as APA style citation
Erkes O., Kalyta O., Gordiienko T. Banking digitalization during the COVID-19 pandemic. Visnyk Kyi’vs’kogo nacional’nogo torgovel’no-ekonomichnogo universytetu. 2021. № 6. P. 133-146.

FREE FULL TEXT (PDF)
DOI:  http://doi.org/10.31617/visnik.knute.2021(140)11

UDC 336.71
JEL Classification: G21, O33
 
ERKES Olena,
PhD (Economics), Associate Professor, Associate Professor at the Department of Banking
Kyiv National University of Trade and Economics
19, Kyoto str., Kyiv, 02156, Ukraine
E-mail: Ця електронна адреса захищена від спам-ботів. вам потрібно увімкнути JavaScript, щоб побачити її.
ORCID: 0000-0002-1746-590X
 
KALYTA Oksana,
PhD (Economics), Senior Lecturer at the Department of Banking
Kyiv National University of Trade and Economics
19, Kyoto str., Kyiv, 02156, Ukraine
E-mail:  Ця електронна адреса захищена від спам-ботів. вам потрібно увімкнути JavaScript, щоб побачити її.
ORCID:0000-0003-2020-5751
 
GORDIIENKO Tetiana,
PhD (Economics), Associate Professor, Associate Professor at the Department
of International Economic Relations, Management and Business
Ukrainian-American Concordia University
8/14, Turhenivska str., 01054, Kyiv,Ukraine
E-mail:  Ця електронна адреса захищена від спам-ботів. вам потрібно увімкнути JavaScript, щоб побачити її.
ORCID: 0000-0001-7812-3877

BANKING DIGITALIZATION DURING THE COVID-19 PANDEMIC

This article studies the impact of the COVID-19 pandemic on the processes of inno­vative development and digital transformation of the banking sector. The authors analyze the COVID-19 pandemic as a factor in accelerating the introduction of innovative digital banking technologies. The key changes that took place in the banking sector under the influence of the coronavirus pandemic were considered, which allowed to identify main vectors of digitalization of banking processes in Ukraine and to develop criteria for classifying banks according to their digital development.
Keywords: digitalization, digital economy, distance services, digital sales channels.

 REFERENCES

  1. COVID19. ZHittjestijki. Pershe v Ukrai’ni doslidzhennya zhittjestijkosti organizacij. One Philosophy. (2020). Retrieved from https://resilience.onephilosophy.com [in Ukrainian].
  2. Dovgan, Zh.M. (2020). Calling banks in a Covid-19 pandemic. Innovative economy, 7-8, 119-124. Retrieved from http://inneco.org/index.php/innecoua/ article/view/683/766 [in Ukrainian].
  3. Zaverbniy, A. S. & Sokulskiy, N. R. (2021). Pandemic as a catalyst for digita­lization of the banking system in Ukraine.Investments: practice and expe­rience,2, 5-9 [in Ukrainian].
  4. Marinchak, L. R. & Masik, I. S. (2020). Features of the functioning of banking institutions in Ukraine during the pandemic. Scientific Bulletin IFNTUNG. Series: Economics and Management in the Oil and Gas Industry,1 (21), 174-183 [in Ukrainian].
  5. Lai Cao Mai Phuong (2021). How COVID-19 impacts Vietnam’s banking stocks: An event study method. Bank and Bank System,1, 92-102. Retrieved from https://www.businessperspectives.org/index.php/journals/banks-and-bank-systems/ issue-375/how-covid-19-impacts-vietnam-s-banking-stocks-an-event-study-method [in English].
  6. Terrar, D. What is Digital Transformation? 2015. Retrieved from http://www.theagileelephant.com/what-is-digitaltransformation [in English].
  7. What is digital transformation. IBM. Retrieved from https://www.ibm.com/ topics/digital-transformation [in English].
  8. Digitalization in banking beyond Covid – 19. (2020). KPMG. Draft for discussion purposes. Retrieved from https://assets.kpmg/content/dam/kpmg/be/ pdf/2021/Digitalization-in-banking-beyond-Covid-19.pdf [in English].
  9. COVID 19 and the financial services consumer: Supporting customers and driving engagement through the pandemic and beyond. Capgemini Research Institute. (2020). Retrieved from https://www.capgemini.com/wp-content/uploads/ 2020/05/COVID-19-and-the-financial-services-consumer_V5.pdf [in English].
  10. Overview of the banking sector (2021). National Bank of Ukraine. Retrieved from https://bank.gov.ua/ua/news/all/oglyad-bankivskogo-sektoru-serpen-2021-roku [in Ukrainian].
  11. Fintech’s development strategy in Ukraine until 2025. National Bank of Ukraine. Retrieved from https://bank.gov.ua/admin_uploads/article/Strategy_finteh2025.pdf?v=4 [in Ukrainian].
  12. Digital in 2020 Report. We Are Social (2020). Retrieved from https://wearesocial.com/digita2020 [in English].
  13. Walden, S.& Foreman, D. (2020). 5 Fintech Trends Likely To Stick Around After The Pandemic. Forbes. Retrieved from https://www.forbes.com/advisor/banking/fintech-trends%20after%20the%20pandemic/?sh=5c9baed42053 [in English].
  14. Transactions performed with the use of payment cards (2021). National Bank of Ukraine. Retrieved from https://bank.gov.ua/ua/news/all/operatsiyi-zdiysneni-iz-vikoristannyam-platijnih-kartok-i-kvartal-2021-roku [in Ukrainian].
  15. What is BankID. Government portal. Retrieved from https://www.kmu.gov.ua/ usi-pitannya-po-e-poslugam/sho-take-bankid [in Ukrainian].
  16. SmartID: Qualified electronic signature. PrivatBank. Retrieved from https://privatbank.ua/smart-id [in Ukrainian].
  17. Alfa-Bank Ukraine has launched a new digital bank Sense SuperApp with video chat and media inside (2021). Alfa-Bank Ukraine. Retrieved from https://alfabank.ua/about/press/alfa-bank-ukrayina-zapustiv-novij-cifrovij-bank-sense-supera-2345 [in Ukrainian]. 
  18. Survey of Ukrainian Banks and Fintech Companies 2019. USAID Financial Sector Transformation Project. USAID. Retrieved from http://www.fst-ua.info/ wp-content/uploads/2019/12/FinTech-Survey-Report_UKR_12-12-2019.pdf [in Ukrainian]. 
  19. Ukrainian fintech catalog (2019). Retrieved from http://drive.fintechua.org/ FintechCatalog19Ukr.pdf? [in Ukrainian].
  20. Open Banking Lab. Retrieved from http://1991.vc/otp [in Ukrainian].