УВАГА! Нова платформа наукового журналу «SCIENTIA FRUCTUOSA».
Перейти за посиланням -  
http://journals.knute.edu.ua/scientia-fructuosa/

POST-PANDEMIC ADAPTATION OF LUXURY RESTAURANTS

Автор: Sveta on .

Cite as APA style citation
Melnychenko S., Tkachuk T., Shram B. Postkovidnyj adaptyv laksheri-restoraniv. Visnyk Kyi’vs’kogo nacional’nogo torgovel’no-ekonomichnogo universytetu. 2021. № 5. P. 86-99.

FREE FULL TEXT (PDF)
DOI:  http://doi.org/10.31617/visnik.knute.2021(139)06

UDC 614.4:640.43]:338.487
JEL Classification: D10, D40, D47, D80, D90, F00, L80, L82


MELNYCHENKO Svitlana,
Doctor of Economics, Professor, Vice Rector on Scientific Work
of Kyiv National University of Trade and Economics;
19, Kyoto str., Kyiv, 02156, Ukraine
Е-mail: Ця електронна адреса захищена від спам-ботів. вам потрібно увімкнути JavaScript, щоб побачити її.
ORCID: 0000-0002-5162-6324

 
TKACHUK Tetiana,

Candidate of Sciences (Economics),
Associate Professor at the Department of Hotel and Restaurant Business

of Kyiv National University of Trade and Economics;
19, Kyoto str., Kyiv, 02156, Ukraine
Е-mail: Ця електронна адреса захищена від спам-ботів. вам потрібно увімкнути JavaScript, щоб побачити її.
ORCID: 0000-0001-8657-2621

 
SHRAM Bohdan,

bachelor in "Hotel and Restaurant Business",
Department of Hotel and Restaurant Business

of Kyiv National University of Trade and Economics;
19, Kyoto str., Kyiv, 02156, Ukraine
Е-mail: Ця електронна адреса захищена від спам-ботів. вам потрібно увімкнути JavaScript, щоб побачити її.
ORCID: 0000-0002-9133-7383

POST-PANDEMIC ADAPTATION OF LUXURY RESTAURANTS

Background. The biggest losses during the global COVID-19 pandemic were in the restaurant business, in particular in the premium segment, which is the flagship of global market trends. New challenges of the external environment force enterprises to find innovative adaptation mechanisms for further development and competition in the market.
The aim of the studyis to analyze, determine and predict the adaptability of the current state of the world market of restaurant services, in particular – luxury segment, in a viral pandemic.
Materials and methods.The methodological basis of the research was statistical and graphical methods, which in combination allowed to analyze the dynamics of development and adaptability of luxury services in the global market of restaurant services. The information base for the study was the work of domestic and foreign scientists and Internet sources.
Results.The state of the world market of restaurant services in pandemic conditions is investigated. Based on the analysis of world ratings and opinions of business experts, the issue of pandemic challenges of restaurants of various formats is substantiated, probable directions of changes and development of the world market of restaurant services are determined. To restart the operation of the restaurant business in the post pandemic period, adaptive mechanisms for its restoration and development have been identified, taking into account the features and requirements of the luxury services restaurant market.
Conclusion. The COVID-19 pandemic has had a significant negative impact on the activities of most restaurant establishments of various formats, including premium segment restaurants. At the same time, the global pandemic crisis has provoked institutions to seek innovative adaptive approaches.
During the period of destabilization and adaptive resumption of activities, the main priorities of institutions should be, first of all, updating operating procedures, updating the customer base to return them to the restaurant, adjusting the menu to change consumer habits and preferences, improving delivery service and more.
Given the prognostic data of world experts on the future of the restaurant industry in post-pandemic conditions, the modern restaurant business is in an active phase of its restart and innovative development.
Keywords: premium segment restaurants, luxury service, fine dining, digitalization of business, the global market of elite restaurant services, pandemic COVID-19, Michelin star, adaptive development mechanisms.

REFERENCES

  1. Oficijnyj sajt Nacional’noi’ asociacii’ restoraniv Oficijnyj sajt [Official site of the National Association of Restaurants]. Retrieved from https://restaurant.org/home [in Ukrainian].
  2. Balac’ka, N. Ju. (2020). Restorannyj biznes v umovah pandemii’ koronavirusu: problemy ta naprjamy transformacii’ modelej rozvytku [Restaurant business in the context of the coronavirus pandemic: problems and directions of transformation of development models]. Elektronnyj naukovo-praktychnyj zhurnal "Infrastruktura rynku" – Electronic scientific and practical journal "Market Infrastructure", 42, 117-122. Retrieved from http://market-infr.od.ua/journals/2020/42_2020_ukr/22.pdf [in Ukrainian].
  3. Bosovs’ka, M., Bovsh, L., & Antonjuk, I. (2021). Restoranni taktyky: antypandemichnyj kejs [Restaurant tactics: anti-pandemic case]. Zovnishnja torgivlja: ekonomika, finansy, pravo – Foreign trade: economics, finance, law, 2, 113-132. DOI: 10.31617/zt.knute.2021(115)08 [in Ukrainian].
  4. Grebenjuk, G. M., Marcenjuk, L. V., Zadoja, V. O., & Pikulina, O. V. (2021). Transformacija ta rozvytok pidpryjemstv restorannogo biznesu Ukrai’ny v umovah pandemii’ [Transformation and development of restaurant business enterprises of Ukraine in a pandemic]. Investycii’: praktyka ta dosvid – Investments: practice and experience, 17, 14-19 [in Ukrainian].
  5. Ivanova, L., & Vovchans’ka, O. (2020). Vplyv pandemii’ Covid-19 na kon’junkturu rynku restorannyh poslug [The impact of the Covid-19 pandemic on the market situation of restaurant services]. Suchasni tendencii’ rozvytku industrii’ gostynnosti – Current trends in the hospitality industry, 1, 45‑50 [in Ukrainian].
  6. Smagina, A. Restorannyj biznes v Ukrai’ni pid chas karantynu: jak vtrymatys’ na plavu u nevelykomu misti [Restaurant business in Ukraine during quarantine: how to stay afloat in a small town]. Media rishen’ – Media solutions. Retrieved from https://rubryka.com/article/restoran-neggenshil-karantyn [in Ukrainian].
  7. Baldwin, W. (2018). The restauranteurship of Hong Kong’s premium Japanese restaurant market. International Hospitality Review. Vol. 32, 1, 8-25 [in English].
  8. Kiatkawsin, K., & Sutherland, I. (2020). Examining Luxury Restaurant Dining Experience towards Sustainable Reputation of the Michelin Restaurant Guide. Sustainability. Vol. 12, 5, 465-481 [in English].
  9. Madeira, A., Palrão, T., & Mendes, A. S. (2021). The Impact of Pandemic Crisis on the Restaurant Business. Sustainability. Retrieved from https://www.mdpi.com/2071-1050/13/1/40 [in English].
  10. Sheng-Hsun, H., Cheng-Fu, H., & Sang-Bing, T. (2018). Constructing a consumption model of fine dining from the perspective of behavioral economics. DOI: 10.1371/journal.pone.0194886 [in English].
  11. Oficijnyj sajt analitychnoi’ kompanii’ Mckinsey [Official site of the analytical company Mckinsey]. www.mckinsey.com. Retrieved from https://www.mckinsey.com/industries/retail/our-insights/how-restaurants-can-thrive-in-the-next-normal [in English].
  12. Oficijnyj sajt providnoi’ kompanii’ z IT upravlinnja restoranamy Upserve [Official site of the leading IT restaurant management company Upserve]. upserve.com. Retrieved from https://upserve.com [in English].
  13. Svitovyj rejtyng restoraniv vyshukanoi’ kuhni The World’s 50 Best Restaurants [World ranking of gourmet restaurants The World’s 50 Best Restaurants]. www.theworlds50best.com. Retrieved from https://www.theworlds50best.com/list/1-50 [in English].
  14. Rejtyng restoraniv iz zirkamy Mishlena za mistamy [Ranking of Michelin-starred restaurants by city]. www.eupedia.com. Retrieved from https://www.eupedia.com/europe/michelin_ stars_by_city.shtml [in English].
  15. Analysis of the Upscale/Fine Dining Sector in the Restaurant Industry. scholarsarchive.jwu.edu. Retrieved from https://scholarsarchive.jwu.edu/mba_student/10 [in English].
  16. Annual Report 2020: The future of the Restaurant Industry in 2020. Retrieved from https://bigseventravel.com/future-fine-dining-2020-restaurant-industry-report [in English].
  17. Top U. S. Cities for Michelin Restaurants. www.statista.com. Retrieved from https://www.statista.com/chart/16308/michelin-restaurant-us [in English].
  18. Sales of selected leading fine dining restaurant chains in the United States in 2019. www.statista.com. Retrieved from https://www.statista.com/statistics/919556/sales-of-selected-leading-fine-dining-restaurant-chains-in-the-us [in English].